Right of withdrawal
You have the right to cancel this contract within fourteen days without providing any reasons.
The cancellation period totals fourteen days from the day on which you, or a third party named by you, who is not the carrier, took possession of the last product.
To exercise your right of cancellation, you must inform us at (Andrea Giebel, Weinbergstr. 16, 65193 Wiesbaden, email@example.com, tel: +49 151 42518410) by means of a clear declaration (e.g. a letter sent by post, a fax or an e-mail) of your decision to cancel this contract. You can use the enclosed sample cancellation form if you wish, although this is not mandatory.
To maintain the right of cancellation it is sufficient that you send off the notice of your intention to exercise the right of cancellation before the cancellation period expires.
Consequences of revocation
If you cancel this contract, we are obligated to promptly repay all payments you have made received by us including shipping costs (excluding additional costs arising from your choosing a delivery type other than the cheaper, standard delivery offered by us) no later than fourteen days after receiving notification from you of your intention to cancel the contract. For this repayment, we use the same payment method used by you during the original transaction, unless another payment method was expressly agreed with you; under no circumstances will you be paid compensation as a result of this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, depending on which is earlier.
You must immediately send us back or give us back the goods, and in any case at the latest within fourteen days from the day on which you inform us that this contract is being cancelled. The deadline is considered as complied with if you send off the goods before expiration of the period of fourteen days. You bear the direct costs of sending back the goods. You must only pay compensation for any loss of value in the goods if this loss of value is due to handling by you not associated with inspection of the quality, properties and functioning of the goods.
Sample cancellation form
(If you wish to cancel the contract, please fill in this form and send it back.)
– To Andrea Giebel, Weinbergstr. 16, 65193 Wiesbaden, Germany, email: firstname.lastname@example.org
- I/we (*) hereby cancel the contract concluded by me/us (*) concerning the purchase of the following goods (*)/performance of the following service (*)
- Ordered on (*)/received on (*)
- Name(s) of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notice provided in paper form)
(*) Please cross out as appropriate.