Privacy policy
We are delighted that you have shown an interest in our website. Protecting your privacy is of utmost important to us. Below we explain how we use your details.
Storing access data in server log files
You can visit our website without revealing details about your person. We save any access data in so-called server log files, such as the name of the requested data, the date and time of recall, data quantity transferred and requesting provider. This data is used solely for ensuring smooth running of the site and to improve our services and does not allow us to deduce information concerning your person.
Data collection and use for fulfilling contracts and creating customer accounts
We collect personal data when this is voluntarily provided during the order process, when contacting us (e.g. using a contact form or email) or when creating a customer account. The details that will be collected can be seen on the respective contact form. We use the details provided by you to fulfil the contract and process your requests. Upon conclusion of the contract or deletion of your customer account, your details are stored for further use until deleted once tax and commercial law regulations have been satisfied, provided you have not consented to further use of your data or we have expressly reserved the legal use of the data further, about which we will inform you. Customer accounts can be deleted at any time by either sending us a message using one of the appropriate contact methods or by selecting the option in the customer account.
Data forwarding for the purpose of fulfilling a contract
In order to fulfil contracts we forward your details to the courier company contracted with delivering your order where this is necessary to deliver the goods ordered. In order to process payments we forward the necessary payment information to the bank or payment service provider entrusted with payment using the payment service selected by you during the order process. The selected payment provider may collect this data themselves provided you have an account with them. In this case, you must sign in to the payment provider’s site with the your login details during the order process. The privacy policy of the respective payment provider shall apply.
Use of data upon subscription to the email newsletter
When you subscribe to our newsletter we use the necessary information provided by you to send you regular email newsletters with your consent. Newsletter subscriptions can be cancelled at any time by either sending us a message using one of the appropriate contact methods or by clicking the link in the newsletter.
Use of cookies
In order to enhance the use of our website and enable the use of certain functions, we use so-called cookies on various pages. Cookies are small text files which are stored on your device. Some of these cookies are deleted at the end of your browser session, i.e. upon closing your browser (so-called session cookies). Other cookies remain stored on your device and allow us to recognise your browser upon your next visit (persistent cookies). You can set your browser to inform you when cookies are used and enable or refuse them for each website or generally refuse them. Certain features of our website may not function correctly if cookies are not enabled.
Use of etracker for web analysis
On this website, data is collected and stored by Google Analytics (Google LLC, 1600 Amphitheatre Parkway,Mountain View, CA 94043,USA) under which a user profile is created using a pseudonym. These user profiles are used to analyse visitor behaviour and are evaluated to improve and better tailor our products to your needs. Cookies can be used for this purpose. These are small text files stored locally on the computer of the visitor to the website to facilitate recognition again when our website is revisited. The pseudonymous user profiles are not combined with personal data concerning the user of the pseudonym without the express consent of the person concerned, which is to be granted separately. You can prevent data collection and storage at any time by clicking the following link javascript:gaOptout().
This will put an opt-out cookie on your device. If you delete your cookies, you will have to click on the link again.
Right to information and point of contact
You have a right to access any information saved about your person as well as the right to correction, blocking or deletion of this data. If you require information or have any questions in relation to the collection, processing or use of your personal data or in the event of the correction, blocking or deletion of data or the withdrawal of any consent which has been granted, please contact us using the contact details provided in our legal notice.